Privacy Policy
Last updated: [Enter Date]
Hardship Resources (“we,” “us,” “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website and submit information through our forms.
Information we collect
- Contact information you provide (such as name, phone number, email address, and state).
- Usage data (such as pages viewed, referring URLs, device/browser information) collected via cookies and similar technologies.
- Marketing and attribution data (such as Facebook click identifiers “fbclid” and pixel events) to measure ad performance.
How we use information
- To respond to your request for assistance and to contact you regarding relevant hardship-related programs.
- To route your inquiry to appropriate providers and service partners based on your stated needs and location.
- To operate, maintain, and improve our website and services.
- To measure marketing performance (including via Meta/Facebook Pixel and similar tools).
- To help prevent fraud and protect the security and integrity of our services.
How we share information
We may share the information you submit with trusted third-party providers and marketing partners for the purpose of connecting you with relevant assistance programs and services. We may also share information with vendors who perform services for us (hosting, analytics, form processing, customer relationship management).
Marketing communications and consent
If you submit your information, you may be contacted by phone and/or text message as described on the form. You may opt out of text messages by replying STOP and may request removal by contacting us using the information below. Consent to be contacted is not a condition of purchase.
Cookies and analytics
We use cookies and similar technologies to understand how visitors use our website and to measure advertising performance. You can control cookies through your browser settings. Some features of the site may not function properly if cookies are disabled.
Data retention
We retain information as needed to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your choices
- You can request access, correction, or deletion of your personal information by contacting us.
- You can opt out of marketing communications as described above.
Children’s privacy
Our services are not intended for individuals under 18, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent version.
Contact us
Email: info@hardshipresources.org
Phone: 877-662-0485
Website: HardshipResources.org